We ask that all appointments be reserved with a major credit card or valid gift certificate. Because we want to provide each of our clients with a relaxing experience from the moment they schedule their appointment, we are more than willing to cancel or reschedule your appointment if you do so in a reasonable amount of time. I kindly request the courtesy of giving the following notice for cancellations or rescheduling:
I request a minimum of 24 hours' notice for rescheduling or canceling appointments. In addition, no-shows will automatically be subject to the below cancellation fees:
Only 2 reschedule changes per appointment are accepted (meaning you cannot move the same appointment more than twice) in order to best serve the clients on our waiting list.
If this policy isn't followed, you will be asked to schedule the night before or the day of in the future. We know you are busy just like we are and things come up, but please be courteous of ours and others time.
Please understand that a no show or a last minute cancelation prevents me from the opportunity to reach out to others to potentially fill in your previously appointed time slot and looses me income.
In this business if I do not have clients I do not get paid.
If you choose to cancel or reschedule after the 24 hour allotted time window we reserve the right to charge 50% of the cost of your appointment to your credit card or gift certificate. Furthermore if you are a no show, we reserve the right to charge the full amount of the appointment(s) scheduled.
I strictly adhere to these policies for the benefit of all of my clients, and appreciate your understanding.
We Reserve The Right To Charge Late Appointments for the FULL VALUE for ALL BOOKED SERVICES.
Meaning if you're more than 20 minutes late, we may have to reschedule your appointment depending on the service (which may result in a cancellation fee).
I understand traffic jams and emergencies happen, but as as small business I need to strictly adhere to these policies for the benefit of all of my clients,
and appreciate your understanding and cooperation.
FIBROBLAST PLASMA PEN APPOINTMENTS:
•A $80- non-refundable fee/deposit is required at your consultation appointment to pay for the consultation & secure and schedule your appointment. This deposit will be credited toward the procedure and the remaining balance is due on or before the day of the procedure.
A 25% deposit is required for plasma services 3 hours or more to hold your scheduled procedure appointment time.
Due to these lengthy appointments you are allowed one reschedule as long as it is 48 hrs in advance. If 48 hours notice is not given, the missed appointment will need to be payed in full.
If you're more than 30 minutes late, you will forfeit your deposit and it will be necessary to reschedule your appointment with another $75 deposit. Regardless of unforeseen circumstances, please understand that these changes not only affect me, but other clients as well.
If you choose to reschedule your appointment, a minimum 48-hour advance notice is mandatory or the deposit becomes non-refundable.